Apr 29, 2026

After an accident, insurance companies love to apply pressure to try to push you to settle your claim fast. They don’t do this with your best interests in mind. A Merrillville, IN personal injury attorney is your best defense against an insurer’s heavy-handed tactics.

Responding to Their Calls and Demands

When an adjuster contacts you, give them only the basic facts they already have from the police report. Tell them you will get back to them after you review your notes and talk to your lawyer. Ask to be sent every question in writing. Know that the adjusters may call you repeatedly to wear you down, but you can just tell them to call your lawyer once you have one and avoid this.

Handling Requests for Recorded Statements

You do not have to give a recorded statement right away, though many adjusters make it sound routine. Once they’re recorded, though, your words become permanent evidence the other side can twist. Politely decline and say you will provide answers in writing instead. If they insist, ask them to send the questions by email first so you can prepare accurate responses. If you decide a statement is necessary later, and your lawyer agrees, then talk it through with your lawyer before giving it.

Evaluating and Rejecting Low Settlement Offers

The first offer almost always comes in low because insurers are counting on you needing money fast and being willing to sign just to get something. Do not accept the offer. Compare the amount against your total medical bills, lost wages, and ongoing costs; talk to your lawyer; and ask for a detailed breakdown showing exactly how they arrived at their number. Keep negotiating until the offer matches your losses.

Keeping Every Interaction Documented

Save copies of every email, letter, and voicemail you get. This paper trail will prove exactly what they said and prevent them from changing their story later. When you send documents, use certified mail or email with read receipts so you can prove the delivery. Complete records make it much harder for the insurer to delay or undervalue your claim.

Building Strong Counter-Evidence

Update your file with every new medical bill and doctor’s note as your treatment continues. If you miss work, get a letter from your employer showing the exact amount of income you’ve lost. Submit these promptly to the adjuster with a short cover note explaining how they affect your total damages. If the insurer disputes your injuries, ask your doctor for a written report that connects them directly to the accident.

Contacting a Merrillville, IN Personal Injury Attorney

Once you have your attorney, they take over all communication so you stop dealing with the stress. They know the tactics insurers use and can negotiate from a strong position. Studies show that victims who have an attorney usually end up with higher settlements, even after attorney’s fees are subtracted, than those who don’t.  

Don’t let insurer tactics decide your future. Contact Tanzillo Stassin & Babcock P.C. in Dyer, IN for help throughout Northwest Indiana.